Returns & Refunds policy

Returning & Refunds Goods

We do not offer a return and refund policy. Please note that we do not offer a return and refund policy. We stand by our products and services and are confident in their quality and customer satisfaction. Please make sure to place your orders carefully. If you have any questions or concerns, please contact us at -info@ajgoldfactory.com.

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Gifts:

If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.

If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail info@ajgoldfactory.com